With the Digital Coaching Center Integration, Coach License results are automatically updated when a new coaching application is created, when a coach is rostered to a team, and subsequent checks will be triggered 7 days after each of these actions take place.
If you are looking to get license results outside of these triggers, the state association and registrars will also have an option to manually retrieve results.
- To manually retrieve results, choose Admin Look-up and search for the coach in which you wish to retrieve results.
- Click on the coach's name to open his or her profile.
- Scroll to the Coaching Certificate section of the profile, and click Get Licensing from DCC.
- If a match is found and results are present, the coaches profile will update with this information.
NOTE: You may need to refresh your screen for the results to display.